IT Department Makeover

27 Mar 2018


Like so many business obstacles, low-performing IT infrastructure is something that most businesses don’t notice until the problems become so severe that they’re impossible to ignore. And with the rate of technological progress we’re seeing today, tech obsolescence is reached within a few months or years, rather than decades.

In the Digital Business Age, IT systems need to become a central concern, rather than a once-in-a-while peripheral function. However, convincing business decision-makers is often more difficult than it should be. The following are four signs of outdated IT architectures that professionals can use to build their case for an IT overhaul:

#1 Backups are exclusively onsite

Every business understands the importance of backing up important company data. Regardless of how efficient a system is, there’s always the risk of valuable data being lost in the abyss due to some technical fault. While offsite storage usually requires storing important data automatically via the Internet, onsite storage entails storing data on a periodic basis, on local storage devices such as hard drives and DVDs. Relying solely on onsite backups therefore poses a major security risk, and represents a lack of business continuity and disaster-recovery planning, not to mention a serious lack of preparedness in this age of bigger and more damaging data breaches.

In the age of Cloud Computing, there’s no reason for a business to place its precious data in a single physical repository – that’s why we created Online Backup to help our corporate clients increase both their security and business continuity readiness. In the event of a data loss, corruption or ransomware attack, businesses can easily retrieve their data from the cloud, anytime, anywhere, and in just minutes.

#2 Security priorities are slipping

The IT department is a business’s first line of defence in making sure proper security software and antivirus measures are in place – essential for almost all businesses in today’s Digital Age. It’s also important for the IT department to educate and train employees on any looming cyber threats and how best to deal with them. Passwords should never contain personal or corporate information, and logging onto systems should require a two-factor authentication process. Companies also tend to allow levels of access that are both unnecessary and inappropriate for what an employee does. Not everyone, for example, needs access to the server backend.

Tech obsolescence is reached within a few months or years, rather than decades

For optimal security, it’s essential to keep employees alert and educated, and to match this stance with a top cybersecurity product as well. Products like SEACOM Hosted Security ensure that businesses are protected with the latest firewalls and other protection technologies. They’re also scalable for any business size and regularly updated for water-tight cybersecurity – all delivered conveniently over the cloud.

#3 Slow Internet connectivity

What seems like a small enough problem could actually be costing your organisation thousands of hours in lost productivity, and also restricting the use of technologies that could help with various other business functions. Not only is a slow Internet connection hugely frustrating for employees, it can also have an impact on customer service and business relationships due to delayed communications. If your employees are dissatisfied and unproductive, and your business relationships are suffering, expect the result to be a profit-impacting.

Fibre connectivity isn’t just for Netflix junkies – in fact, its real value lies in its ability to help businesses with large data requirements that save valuable time on practically any digital task. SEACOM’s Corporate Fibre Internet Access is uncapped, unshaped, truly symmetrical, and entirely scalable. To dispense with the jargon, it’s a super-highway (that you don’t have to share with anybody) that provides the fastest and most reliable business Internet available in the country, and perfectly suited to businesses embracing all the advantages of going Digital.

#4 Your organisation has no CIO

If a company finds itself with no one in charge of IT strategy and the computer systems required to support its objectives, it’s a strong indication that staying abreast of new and innovative business solutions is not a priority. Organisations need to understand that an efficient IT department is no longer simply a business commodity, but rather a business enabler. And in order to drive the change towards digital transformation, and subsequent growth in business, a CIO is needed to make sure companies invest in the right technology.

An outdated IT department poses not only massive security risks and the chance of losing valuable data, it can end up costing businesses millions due to lost productivity, lack of agility, and strained business relationships. If organisations are to embrace digital transformation, however, and improve the way they work, hiring a CIO is the essential first step.