August 22, 2023
How CISOs can learn from data breaches
Every cloud has a silver lining. Unfortunately, data breaches are all too common these days, with over 110 reported to South Africa’s information regulator every month. However, chief information security officers (CISOs) can gain valuable experience and insights from data breaches and put in better protocols to prevent them from happening again.
The result is a stronger cyber security stance for businesses, which helps to reduce the percentage of successful cyber security attacks in South Africa. These attacks cost companies R49.5 million on average, so mitigating the chances of a successful data breach is important.
CISOs are responsible for ensuring the confidentiality, integrity and availability of critical business data. When a cyber attack occurs, it can be a challenging and stressful time for CISOs. However, it can also be an opportunity for them to learn, grow and mature in their roles.
How CISOs learn from data breaches
According to the founder and director of Custodiet Advisory Services, Steve Jump, CISOs that go through a data breach or security event actually learn a lot from the experience. Rather than being let go from their positions, enterprises should hold on to their CISOs as this experience will prove to be invaluable going forward.
“I’m not saying CISOs should get it wrong, but a CISO is part of a management team. The learning exercise from a breach sadly is the most valuable experience you can ever get,” explains Jump. The silver lining lies in the knowledge gained from a data breach and how to prevent future incidents or respond quickly and effectively if it ever does happen again.
CISOs gain valuable experience
The chances of a cyber attack against a business that has already been targeted are still high. Having a CISO with real-world knowledge of how it happened and how to respond quickly to minimise damage becomes vital. Cyber resilience is not only about prevention but also about quick identification and efficient recovery.
CISOs that have experienced attacks will be better prepared for future attempts. They’ll be able to spot the signs of a breach faster and implement security protocols more decisively. They will know where the vulnerabilities in IT systems lie and how to patch them before they are exploited.
The chances of a company being hacked or targeted by a cyber attack are extremely high, so it’s better to have a CISO with prior experience than one with no real-world knowledge at all. They will be better prepared for the response and they will know how to handle internal and external communications around the event. This could save the reputation of the business.
By analysing the attack vector, the method of entry and the reason why certain data was targeted, CISOs can help their companies to better understand the motivations, goals and tactics used by cyber criminals. This gives enterprises a better understanding of the threat landscape and the psychology behind these incidents.
It's crucial to recognise that while technology can protect a business from many cyber threats, humans are usually the weakest link. CISOs can use data breaches to focus on educating employees; to recognise and respond to cyber threats correctly. They can conduct employee training and assessment of the current penetration of their security protocols.
Data breaches breed stronger employees
CISOs play a critical role in safeguarding their company's data and technology infrastructure. A data breach or cyber attack can provide an opportunity for CISOs to learn, grow and evolve as employees. By analysing the attack and implementing what they learn to enhance security protocols, they can improve their company's overall defences. In doing so, they can improve their reputation, reduce costs and demonstrate their commitment to regulatory compliance.
As an ICT and cyber security service provider, SEACOM is well-positioned to support South African enterprises in their cyber security journey. We offer comprehensive security solutions, including managed services, secure email solutions, endpoint protection, network security, DDoS protection as well as other related services. Our expert team collaborates with businesses to design tailor-made, cost-effective and high-performance solutions, ensuring the confidentiality, integrity and availability of critical business data.
As CISOs become better equipped to guard against cyber threats, they will support the growth and well-being of their companies. SEACOM can help organisations evolve and secure their online presence. Our services provide businesses with bespoke plans and help them educate their employees, all while safeguarding their assets. For more information about these services or to get a quote, email us at marketing@seacom.com or leave us a message.
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