Mobilising Unified Communications for remote work

Unified Communications (UC) is a vital tool for organisations that want to maintain a high standard of efficiency and productivity. This technology allows businesses to stay on top of changing workplace trends, such as mobile workforces and globalisation. It is a key component of enhanced communication, collaboration, IT strategies, digital transformation, user experience and overall business growth.

The new hybrid-model of remote plus in-office work is here to stay. The prevalence of a more dispersed workforce has influenced the need for intelligent UC solutions. Workers require access to the same set of tools and levels of engagement that they would have in the office, while working from home or travelling.

How mobilising UC boosts business efficiency

UC technology enables team members to collaborate on projects, meet in virtual conference rooms and access data instantly. It negates the need for workers to keep switching between applications, which is very time consuming.

UC solutions offer productivity tools that empower the workforce, connecting employees seamlessly, wherever they are working from. This affords companies greater mobility as it eliminates limitations of location and separation. UC technology also eliminates technological barriers to workers collaborating long-distance, holding incredible benefits for organisations, especially in terms of productivity.

Applying UC infrastructure is more cost-effective than developing in-house software, thus resulting in a reduction in IT expenditure. Consolidating many different and overlapping applications into one also reduces the spend on various licensing fees.

UC supports a vibrant office culture

The new collaborative workspace facilitated by UC tools goes a long way towards overcoming isolation, which is a concern for hybrid workers. The immersive nature of the real-time exchange and video conferencing has staff participating in healthy office culture.

Cloud-based UC applications, like Microsoft 365, integrate various functions, including file sharing, live conferencing and emailing. This offers employees an office-grade user experience at home, cultivating a workforce that is engaged, more cohesive and aids in improving business efficiency.

Which tools does UC provide?

As a cloud-based communications model, UC is a collection of technologies that are combined into a compatible application for synchronous collaboration. Its functions include video call and conferencing, email and chat, file sharing, reporting/analytics and task management. This all takes place on one centralised platform.

Remote workers require easy-to-use systems to connect and work together. Empowering the workforce with productivity tools, like Microsoft 365, and other UC tools (internal calling and video conferencing) can help to enhance organisational mobility.

How to mobilise UC for remote work

Choose a communications service provider that ensures streamlined implementation, management and maintenance of all tools. These solutions should deliver compatibility, efficiency and reliability to enterprises. Most importantly, the software should be stored on a secure cloud-based server.

SEACOM Business can provide large companies with a full suite of Microsoft applications for various business operations. Our Microsoft 365 solutions deliver compatibility, efficiency and reliability to enterprises

Microsoft 365 is a collaboration app for business and is offered along with its other common programs (including Word, Excel, PowerPoint, Microsoft PowerBI, Microsoft Exchange Online, as well as OneDrive). This comprehensive service includes the licensing and setup of all software. For more information or to get a quote for our unified communications services, email us at marketing@seacom.com or leave us a message.

SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

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