Reliable digital connectivity requires collaboration

Reliable digital services are a necessity for economic well-being; they are no longer a privilege but should be a staple for all businesses. However, improving connectivity requires collaboration between governments, citizens, utilities and the private sector. If anything demonstrates this clearly, it’s the Covid-19 pandemic, which highlighted any digital divides and the consequences thereof.

Those businesses that had reliable connectivity infrastructure in place were better able to adapt to remote working and the new normal amid the pandemic. Digital connectivity is also an essential feature of education and other online activities in times of lockdowns. Those without a stable internet connection or other digital services are unable to take part in online classes and business meetings.

Digital connectivity requires collaboration

Although the implementation of widespread digital connectivity may be costly and require large teams to work together, the benefits far outweigh the disadvantages. Installing fibre optic cables, telecom equipment, data centres and landing stations can be expensive in terms of the price of the physical infrastructure, but also in terms of the labour and machinery needed.

This cost of rollout can be huge, which is why governments need to collaborate with businesses to find a way to make these processes easier and more affordable. Private internet service providers (ISPs) want to expand their customer bases, but this also depends on the fibre network operators (FNOs) that own the infrastructure. A government-funded solution would be restricted by finite tax reserves, so a hybrid solution is ideal.

However, this means that a harmonious ecosystem of willing and united stakeholders needs to be established first - something that is not always easy in every country. Some governments have implemented “dig once” policies that coordinate every entity involved to ensure that the connectivity infrastructure is set up efficiently and at an optimum price. Dig once policies are said to save up to 33% of the total costs.

This can speed up the rollout and implementation of digital connectivity infrastructure. However, this relies on complete coordination and collaboration between all stakeholders. As has already been seen in many countries around the world, coordination between the private sector and governments can be challenging. Some companies are hesitant to give competitors access to their infrastructure.

Case studies offer good insight

No matter the region of the world, cities and experts in the field turn to case studies in order to learn how digital connectivity can be provided to a wider portion of the population. These documents often outline the challenges faced and the solutions established for successful infrastructure rollout. Case studies can be used as a guideline for best practices and how to facilitate effective collaboration.

Case studies also allow cities to look at real data and statistics, including financial expenses. Geographic information system (GIS) data can be an effective source of information and allow better planning. It enables FNOs to have a complete view of underground conduits, utility lines and wires. This not only reduces delays in the rollout of infrastructure but also prevents unnecessary disruptions to citizens through road closures and detours.

City leaders have a responsibility for digital connectivity

Local governments, municipalities and mayors need to define their objectives when it comes to connectivity infrastructure. This will assign roles and responsibilities to various organisations and individuals. In addition, it will help with the planning and funding of connectivity projects.

Although every city will have different requirements and challenges, there are many examples of successful rollout plans that can be found throughout Africa and the rest of the world. As cities embark on the digital connectivity journeys, they should compile reports and case studies of their own to contribute to a cycle of learning.

Closing the digital gap can be challenging but it is certainly not impossible. Governments and enterprises looking to improve connectivity need to find the perfect digital partner that can offer comprehensive and reliable solutions. For more information or to get a quote for our various connectivity services, email us at marketing@seacom.com or leave us a message.

SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

SEACOM is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

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