March 08, 2022

SEACOM Business offers cost-effective VoIP services

Voice over internet protocol (VoIP) has a lower cost compared to traditional phone lines. Low maintenance costs and low capex mean that businesses can enjoy the benefits of a high-quality telephony system without high price tags.

Virtual private branch exchange (PBX) is better than an on-site system because there is no need for physical servers, hardware and software. On-site PBX can have complex infrastructure and takes up office space. With a virtual PBX, there is no need for on-site equipment, which is a great money-saving benefit of this technology. SEACOM Business can set up your company with a cloud-based PBX telephony solution.

It is estimated that up to 40% is saved on communication costs when companies move to the cloud. This is because there is a consolidation of communication systems and no need for separate vendors. Maintenance and updates are included. Our voice services include regular software and security upgrades. Constant innovation is a key feature of digital technologies, so having a hosted service translates into lower costs for the end-users.

SEACOM Business hosted voice services

SEACOM Business’s hosted voice services are extremely reliable and a popular choice for businesses looking to modernise their communication systems. Since our voice services are cloud-based, it allows for more agile and versatile team collaboration.

Another benefit is that there is no need for separate telephone lines. Telephone lines generally run on copper cables. Unlike fibre-optic cables, these cables cannot handle high data transfers. Copper cables are also more susceptible to interference from poor weather conditions and vandalism.

Having a hosted PBX is great for small businesses because there is no need to invest in telephony infrastructure. It is also ideal for medium to large enterprises that have an increasing demand for stable VoIP services.

Cloud-based PBX is easily scalable. A PBX system can be quickly set up and new users can be added in minutes. Our user-friendly interface allows companies to instantly add new agents from anywhere across the country.

Switching to SEACOM Business voice services

Cloud PBX users must have a strong and stable internet connection with enough bandwidth to make and receive calls. The first step to take when moving to a cloud-based PBX is to check whether the organisation’s current bandwidth can support virtual services. The next step is to speak to the existing service provider to check whether all invoices have been settled and whether any hardware needs to be returned.

The marketplace and the workplace is now a virtual environment. Having a telephony system that can support this is essential for businesses looking to have a robust digital future. Cloud-based PBX technologies offer a cost-effective, flexible and scalable business telephony solution. For more information or to get a quote for our voice solutions, email us at or leave us a message.

SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

SEACOM is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

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