Microsoft 365 provides a comprehensive suite of productivity and collaboration tools designed to meet the diverse needs of businesses.

Integrated Collaboration and Productivity Tools

Microsoft 365 integrates seamlessly across devices and platforms, promoting a more connected and efficient working environment.

Flexibility and Accessibility

Microsoft 365 offers robust security and compliance features to safeguard the sensitive information and data of businesses.

Security and Compliance

Microsoft 365 is a comprehensive suite of productivity and collaboration tools designed to meet the diverse productivity needs of businesses. Leveraging cloud technology, it integrates seamlessly across devices and
platforms, promoting a more connected and efficient working environment.

Microsoft 365

SEACOM's virtual server storage, configured on industry-leading PureStorage and FlashArray/C solutions, delivers exceptional performance and efficiency for your enterprise applications.

High Performance and Efficiency

Seamlessly scale your storage capacity and performance as your needs evolve, without disruption, thanks to SEACOM's scalable and future-ready storage solutions.

Scalability and future proofing

Rely on SEACOM's storage offerings, which incorporate advanced anomaly detection and leadership recognition capabilities to proactively identify and address potential issues.

Proactive Anomaly Detection and Leadership Recognition

All SEACOM’s virtual server storage is configured on PureStorage, FlashArray//C Data Sheet for Hybrid Storage and Pure Storage. Pure Storage offers All-flash NVMe performance storage allowing for simplicity, efficiency, and rich data services for Enterprise applications that demand performance. Partnered with our Evergreen Support, we can upgrade performance, capacity, and features over time without disruption. PureStorage device has the capability to report all anomalies directly to the Command Centre. Pure Storage is a Gartner® Magic Quadrant™ Leader for storage nine times in a row.

Storage

SEACOM's Colocation facilities provide clients with a guaranteed uptime for their IT infrastructure, supporting business continuity and growth.

Guaranteed Uptime

The Colocation solution offers N+1 redundancy, ensuring reliable and redundant infrastructure.

N+1 Redundancy

The Colocation facilities are protected by multiple layers of security, providing a highly secure environment for IT infrastructure.

Rigorous Security

SEACOM has eight Colocation facilities nationwide, which provide clients with the most suitable operating environment for IT infrastructure that supports business continuity and growth. Protected by multiple layers of security, resilient power, cooling systems and industry leading SLA-guaranteed uptime, SEACOM’s Colocation provides the most secure and optimal way to collocate IT infrastructure in sub-Saharan Africa.

Colocation

The solution provides enhanced data protection and security measures to ensure recoverable data is infection-free.

Enhanced Data Protection and Security

The solution offers seamless automation and reduced manual intervention in the backup and recovery process.

Seamless Automation and Reduced Manual Intervention

The solution allows you to protect your business and customers’ data, no matter where it resides

Versatility and Compatibility with various Environments

In partnership with Redstor, SEACOM provides full online backup and recovery. Devices automatically backup files as soon as an Internet connection is detected to allow for full system backups which can be recovered to Hyper-V, VMware, Azure, and AWS. A combination of AI/ML is integrated to ensure recoverable data is infection free whilst minimising manual intervention to remove malware. Backup is extended into Kubernetes and SaaS applications like Microsoft 365, Google Workplace, and Salesforce.

Backup & Recovery

The UCaaS solution integrates various communication tools and technologies into one cohesive platform, providing a range of functionalities from instant messaging and voice calls to file sharing and video conferencing.

Comprehensive Communication Tools

The UCaaS solution offers scalability and cost management capabilities to enhance collaboration and connectivity within organisations.

Scalability and Cost Management

The UCaaS solution provides enhanced mobility and flexibility, enabling organisations to streamline their business communications.

Enhanced Mobility and Flexibility

SEACOM’s Unified Communications as a Service (UCaaS) is a holistic cloud-based solution designed to streamline business communications by integrating various communication tools and technologies into one cohesive platform. This service model is tailored to enhance collaboration and connectivity within organisations, offering a range of functionalities from instant messaging and voice calls to file sharing and video conferencing.

UC-as-a-Service

SEACOM's Voice Termination service supports seamless number porting, enabling you to utilise new geographic and non-geographic numbers from over 100 countries, providing your business with global reach and flexibility.

Support for number porting. New geographic and nongeographic numbers, including numbers from over 100 countries

Our Voice Termination offering includes a web-based portal that provides you with detailed call records and robust analytics, empowering you to monitor and optimise your voice communications.

Portal access with call records and analytics

SEACOM backs our Voice Termination service with a 99.99% uptime service level agreement, ensuring highly reliable and dependable voice communication across our secure network.

99.99% Uptime SLA

SEACOM's voice termination service ensures dependable voice communication across our secure network, offering seamless local to global call routing wherever your business operates.

Voice Termination

The CCaaS solution offers a modern approach to customer engagement, enabling multi-channel communication.

Multi-Channel Communication

The CCaaS solution provides advanced analytics and seamless integration capabilities to enhance customer service operations.

Advanced Analytics and Seamless Integration

The CCaaS solution empowers mobility, granting businesses the flexibility to enhance their customer service operations.

Empowers Mobility

SEACOM’s Contact Centre as a Service (CCaaS) represents a modern approach to customer engagement, offering a cloud-based software delivery model that is maintained within the provider's infrastructure. This innovative service model grants businesses the flexibility to enhance their customer service operations with a host of features.

CC-as-a-Service

SEACOM's Enterprise Internet Access provides dedicated, high-bandwidth connectivity without restrictions or contention, ensuring consistent performance for your business-critical operations.

Uncapped, Unshaped, Uncontended

Our Enterprise Internet Access solutions do not impose any restrictive fair usage policies, allowing you to fully leverage the available bandwidth to meet your evolving business needs.

No Fair Usage Policy

Backed by a 99% service level agreement, our Enterprise Internet Access is complemented by round-the-clock technical support to address any issues promptly and maintain optimal connectivity.

99% SLA with 24/7/365 Technical Support

Benefit from the reliability and high-speed capabilities of our fibre optic and wireless fibre infrastructure, tailored to deliver enterprise-grade connectivity across your locations.

Fibre optics and Wireless Fibre

SEACOM's Enterprise Internet Access is designed for fast, business-centric connectivity. Our 1:1 dedicated, high-speed and low latency options are designed for high-demand business operations and backed by SLAs to ensure high performance, guaranteed internet services all year round.

Enterprise Internet Access

SEACOM's Corporate Connect service provides seamless, high-performance connectivity between your locations across South Africa as well as major African and international interconnection points, ensuring global reach and accessibility.

Globally Available

With Corporate Connect, you can easily scale your bandwidth to accommodate changing business requirements, ensuring your multi-site communication needs are adequately met.

Flexible Bandwidth Options

Our Corporate Connect solution offers the ability to burst beyond your committed bandwidth during peak usage periods, giving you the flexibility to handle fluctuating data demands.

Burstable Capacity

Corporate Connect is the building block for multi-site communication. This service provides flexible, low latency, point-to-point, point-to-multipoint and multipoint-to-multipoint Ethernet connectivity between all major South African metropolitans as well as major African and International interconnection points.

Corporate Connect

SEACOM's Direct Internet Access service provides true symmetrical bandwidth, ensuring your upstream and downstream connectivity are equally fast and consistent, enabling seamless collaboration and data transmission.

Truly Symmetrical

Our Direct Internet Access solution is delivered on an uncontended basis, backed by a 99.9% service level agreement, guaranteeing reliable and high-performance connectivity for your business operations.

Uncontended with a 99,9% SLA

SEACOM's Direct Internet Access is designed without any bandwidth caps or traffic shaping, allowing you to fully leverage the available capacity to meet your evolving connectivity needs.

Uncapped and Unshaped

SEACOM's Direct Internet Access service provides businesses with high-speed, dedicated, SLA-backed, Tier-1 symmetrical Internet bandwidth. Services with line rates up to 10Gbps or 100Gbps on a single interface can be delivered to your premises directly out of SEACOM's data centres with no shaping, usage limits as well as the ability to burst capacity on-demand.

Direct Internet Access

SEACOM's Microwave Fibre Backup service provides automatic failover, ensuring seamless continuity of your critical internet connectivity in the event of a primary link disruption.

Automatic Failover

Experience enhanced site reliability and availability with SEACOM's Microwave Backup solution, which complements your primary internet link for greater resilience.

Increased Site Reliability and availability

Leverage SEACOM's Microwave Backup to improve the overall redundancy of your network, providing an additional layer of protection for your connectivity.

Improved Network Redundancy

A Microwave Fibre Backup service that increases site availability and offers resiliency in support of your primary Internet link. Our Backup options include flexible choices between Point-to-Point or Point-to-Multipoint licensed or unlicensed failover.

Microwave Backup

Our Mobility solutions provide a self-service portal that enables employees to securely access corporate resources and applications from any location, empowering them to work effectively on the go.

Self-service Portal

With our Mobility offerings, you can define and enforce granular access controls, ensuring that only authorised users have the appropriate levels of connectivity and permissions based on their roles and security profiles.

Define User Access Control

Our Mobility solutions are designed with robust governance and risk management capabilities, allowing you to maintain tight control over your mobile workforce and mitigate potential security threats.

Tight Governance and Risk Control

Whether at the office, a client site or even at home, employees need a secure connection that enables them to work effectively from where they are, at any time. Our APN Solutions enable fast, secure connectivity from mobile devices to the organisation’s chosen network, which is the foundation of building a mobile workforce with secure connectivity on the move. This gives employees the same level of security and accessibility as if they were working from the office.

Mobility

SEACOM's Broadband Internet Access provides high-speed, unmetered connectivity without bandwidth caps or contention, ensuring your business can fully leverage the available bandwidth.

Our Broadband Internet Access solutions are designed to be cost-effective, delivering high-performance connectivity tailored to the needs of SMEs and branch locations.

Cost-effective

Enjoy reliable, best-effort service backed by our commitment to maintaining optimal network performance for your day-to-day business operations.

Best-effort Service

Benefit from the speed and reliability of our fibre optic and wireless fibre infrastructure, ensuring seamless broadband connectivity across your business locations.

SEACOM’s Broadband Internet Access is a cost-effective, high speed Fibre service tailormade for SME’s and branch locations. Services are robust, reliable, and engineered for day-to-day business operations.

Broadband Internet Access

SEACOM's CloudWorx provides highly reliable and available cloud connectivity services, ensuring your critical applications and workloads are seamlessly accessible.

High-availability Services

Our CloudWorx solution offers the lowest possible latency paths to leading cloud service providers, such as Amazon Web Services and Microsoft Azure, for optimal performance.

Lowest Latency Paths to Hyperscalers

CloudWorx is designed without any restrictive fair usage policies or bandwidth contention, allowing you to fully leverage the available capacity without limitations.

No Fair Usage Policy or Contention

SEACOM’s CloudWorx provides dedicated, secure, and private connectivity directly to all major Hyperscalers, like Amazon Web Services and Microsoft Azure. Connecting you directly to cloud providers reduces network costs, increases bandwidth throughput, and provides a more consistent network experience than internet-based connections.

CloudWorx

SEACOM's Satellite solutions provide comprehensive engineering options, allowing us to design and deliver a tailored end-to-end satellite connectivity solution that meets your specific requirements.

End-to-end Engineering Options

Our Satellite services are engineered to provide high availability, ensuring reliable and consistent connectivity for your business operations, even in remote or hard-to-reach areas.

High Availability

SEACOM backs our Satellite offerings with robust service level agreements, guaranteeing the quality and performance of your satellite-based connectivity services.

SLA Backed Service

With VSAT and LEO Satellite Internet covering every corner of South Africa, our satellites provide connectivity in outer-laying regions where typical connectivity mediums are not apparent or feasible. Services are point-to-multipoint with a dedicated two-way communication circuit from an on-premises earth station at the client’s site through to the teleport facility in Midrand.

Satellite

SEACOM's DDoS Protect solution provides continuous, uninterrupted protection against distributed denial-of-service (DDoS) attacks, ensuring your business operations remain resilient and accessible even during unexpected or sudden attacks.

Always-on Protection

Our DDoS Protect service leverages sophisticated detection algorithms and mitigation techniques to rapidly identify and neutralize DDoS threats, minimising the impact on your network and business continuity.

Advanced Detection and Mitigation

SEACOM's DDoS Protect is designed to be flexible and scalable, allowing it to adapt to the evolving needs of your business as it grows, providing the necessary protection to support your expansion and success.

Flexible and Scalable to Meet Business Growth

SEACOM provides a fully managed, intelligently automated solution that’s continuously backed by global threat intelligence. DDoS Protect assists in detecting and mitigating against unexpected or sudden attacks. From on-demand mitigation solutions that aid in minimising the impact of a DDoS attack, to holistic protection that ensures attacks are never unexpected.

DDoS Protect

SEACOM's Device Management service provides you with access to a team of specialised technical experts who can deliver comprehensive firewall management and leverage OPEX models for cost-effective hardware, licensing, and administration.

Access to specialised expertise

Our Device Management solution includes 24/7 monitoring and support for all your software and hardware, ensuring round-the-clock visibility and prompt issue resolution.

24/7 monitoring and support

By outsourcing your Security Device Management to SEACOM, you can benefit from cost-effective models for hardware, licensing, and administration, optimising your security investments.

Cost efficiency

SEACOM enables you to outsource your Security Device Management to access specialised technical skills and 24/7 support, benefit from a dedicated Security Operations team for comprehensive firewall management, and utilise OPEX models for cost-effective hardware, licensing, and administration 24/7 monitoring of all Software and Hardware.

Device Management

SEACOM's Endpoint Protection solution provides advanced anti-virus, anti-spyware, and firewall protection for your laptops, desktops, and servers, safeguarding your organisation against a wide range of cyber threats.

Virus, malware, network, and web-based attack protection

Our Endpoint Protection service includes the ability to selectively allow or block specific applications, further enhancing the security of your endpoints.

Whitelisting / blacklisting of applications

SEACOM's Endpoint Protection solution is designed to detect and mitigate against targeted attacks and zero-day threats, ensuring your endpoints remain secure even against the most sophisticated cyber threats.

Stops targeted attacks and zero-day threats

SEACOM’s Endpoint Protection solution is a cloud-based service ensuring you have advanced anti-virus, anti-spyware, and firewall protection for your laptops, desktops, and servers. A pre-configured service with best practice policies, saving you time during deployment.

Endpoint Protection

SEACOM's Managed Detect & Response service leverages advanced technology and cutting-edge threat intelligence to proactively detect and respond to sophisticated cyber threats targeting your organisation.

Advanced Threat Protection

Our Managed Detect & Response solution provides customised support services, tailored to the specific needs and requirements of your business, ensuring comprehensive security coverage.

Customised Support

SEACOM's security experts provide around-the-clock monitoring and rapid incident response, enabling your organisation to quickly address and mitigate security incidents as they arise.

24/7 Monitoring and response

SEACOM delivers a comprehensive, enterprise-level security with a mix of advanced technology and human expertise, plus additional services like compliance support and concierge services for businesses of all sizes.

Managed Detect & Response

SEACOM's Firewall-as-a-Service (FWaaS) solution enables you to define and enforce a unified security policy across your network, ensuring consistent protection and control over your digital assets.

Unified Security Policy

Our FWaaS offering includes robust deep packet inspection capabilities, allowing you to analyse network traffic in detail and apply granular security controls to mitigate threats and maintain regulatory compliance.

Deep packet inspection

As part of our Firewall Management and Monitoring service, we regularly backup your firewall configurations, ensuring you can easily restore your security settings in the event of any changes or system updates.

Monthly backup configuration

Ask us about Firewall Management and Monitoring

SEACOM’s Firewall-as-a-Service (FWaaS) is a cloud-based, fully managed solution designed to be your first layer of defence between your network and the internet. With high availability and custom configurations, we offer robust network security tailored to business needs.

Firewall Management and Monitoring

SEACOM's Email Security Service ensures the integrity of your digital communications, preserving the confidentiality and preventing unauthorised alteration of the data exchanged through your business emails.

Improved data integrity

Our Email Security solution helps you maintain regulatory compliance by implementing robust security controls and monitoring mechanisms to protect against data breaches and comply with industry standards.

Compliance Assurance

SEACOM's Email Security Service provides advanced protection against a wide range of email-based threats, including phishing attempts, malware distribution, and business email compromise, safeguarding your organisation's communications.

Advanced email protection

SEACOM’s Email Security Service provides comprehensive protection against a wide range of cyber threats, including phishing attacks, malware distribution, and business email compromise (BEC). Designed to protect your business and personal communications, our service ensures the integrity of your digital exchanges, preserves sensitive information, and maintains privacy amidst the evolving landscape of cyber threats.

Email Security

SEACOM's Secure Access Service Edge (SASE) provides a zero trust access approach, ensuring secure and seamless access to internet, cloud services, SaaS, and private applications, regardless of user location or device.

Zero Trust Access

By delivering security functions directly from a global, multi-tenant cloud environment, SASE reduces network friction and latency, enabling faster and more efficient access to applications and services.

Reduced Network Friction

SEACOM's SASE solution enhances your overall security posture by consolidating and unifying various security functions, providing comprehensive protection across your distributed workforce and infrastructure.

Improved Security Posture

SEACOM’s SASE secures uses to the internet, cloud services, SaaS, and private applications, regardless of location. It is delivered from a unified cloud-native platform, SASE brings all security functions found in traditional networks and delivers it purely from a global, multi-tenant cloud environment spanning across 160 PoP’s. Providing security from the cloud edge enables organisations to make security and application access available for the user right down to the endpoint, regardless of their location and device.

Secure Access Service Edge

SEACOM's Wi-Fi-as-a-Service solution prioritises security, ensuring the Corporate Wi-Fi and Guest/Public Wi-Fi are designed and configured with robust security measures to protect your network and users.

Security First

Our managed Wi-Fi service includes continuous network monitoring, performance management, and detailed reporting, allowing you to maintain optimal Wi-Fi connectivity and user experience.

Ongoing Network Management and Reporting

SEACOM's Wi-Fi-as-a-Service is designed to adapt to the evolving device landscape and user expectations, delivering a seamless and reliable Wi-Fi experience tailored to your organisation's needs.

Adapts to Devices and User Expectation

SEACOM provisions Wi-Fi 6 connectivity for large-scale entities and delivered as a Managed Service, the service includes Corporate Wi-Fi for the office and Guest/Public Wi-Fi for office visitors tailored to ensure user experience. Assessment, deployment and management is handled by us end-to-end.

Wi-Fi-as-a-Service

SEACOM's MPLS solution provides flexible and resilient IP/MPLS connectivity, enabling point-to-point, point-to-multipoint, and multipoint-to-multipoint communication across your business premises.

Point-to-Point, Point-to-Multipoint, and Multipoint-to-Multipoint connectivity

SEACOM's MPLS backbone is designed with redundancy and resilience, with connectivity routes spanning both the East and West coasts, ensuring reliable and secure network access.

Resilient and redundant East and West coast

SEACOM Interconnects multiple sites to one another via a flexible and resilient IP/MPLS backbone. Not only does this option give you the ability to communicate across the world, but it also allows for the secure sharing of confidential information across business premises.

MPLS

SEACOM's Managed LAN Services provide comprehensive LAN management and support, including configuration, hardware and software management, maintenance, and roll-out, all handled by our team of experts.

Complete LAN Management and Support

Our Managed LAN Services include constant monitoring and detailed performance reporting, ensuring the reliability and optimal performance of your network infrastructure.

Monitoring and Performance Reporting

SEACOM extends robust network security measures to all LAN devices, safeguarding your office operations and data communications across the local area network.

Network Security to all LAN Devices

SEACOM Managed LAN Services offers reliable, available, and consistent network data communications to support office operations. Delivered as a Managed Service, all active LAN components, like configuration, hardware and software management, maintenance, and roll-out is handled by us.

LAN Management

SEACOM Business has its own customer service portal, called SEAview, which functions as a self-service platform. SEAview is available online via the homepage of our website.

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SEACOM customer service portal: SEAview

SEAview features and functions

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