May 13, 2021

What is seamless connectivity and how can it improve your work?

SEACOM Business offers a range of industry-leading internet connectivity packages, through various types of communication networks. We offer businesses and buildings seamless and high-speed access to the web with minimal delays. This is important for several reasons, but it can also improve a company’s efficiency and productivity. So, what does seamless connectivity entail?

It not only describes SEACOM’s guarantee of 99% uptime, but it also highlights the importance of the interconnected systems that businesses use on a daily basis - which rely on a superior internet connection. This means that a company can function successfully and run all of these systems without interruption or delays due to slow connections. All connected devices and work computers will be able to run at optimal efficiency.

How do we achieve seamless connectivity?

Seamless connectivity can be achieved through our symmetrical networking model that ensures that all companies have uncontended connections to high-speed internet. This minimises proxies, tunnels and middleware which contribute to slight losses in communication speed. Our network gives clients a direct line to the main fibre optic network that stretches between major cities in South Africa and other African countries.

SEACOM also owns the main undersea cables that provide communication links between Africa and other continents. Our worldwide network of information and communications technology (ICT) infrastructure makes us a leading provider of internet and voice services - both of which are required and used extensively by modern businesses.

SEACOM Business value-added benefits

SEACOM Business has a 24/7 helpdesk and continuous network monitoring service that adds value to our client experience. This contributes to our seamless connectivity as our dedicated team of experts is on hand to sort out any issues or to answer any queries about your uncapped business internet. Any downtime will negatively impact a company’s output and make a dent in its profitability, so the sooner connectivity issues are resolved, the better.

Many modern business applications and programmes require a connection to the internet - especially if these apps are hosted on the cloud or need to access files that are saved on a central server. Uninterrupted connectivity is vital for employees to use these programmes and perform their jobs effectively. However, seamless connections go beyond employee performance.

It also improves customer satisfaction and the usability of a company’s online assets. When customers use an e-commerce site or company app, these platforms need to be up and running at all times. While the user’s internet connection will affect the speed and usability of the site, a business needs to ensure that its own connection is superior and that no downtime occurs.

All companies need a seamless internet connection to run efficiently and to grow. SEACOM Business can offer these services to companies operating in South Africa and Eastern Africa. To enquire about the latest prices for our various connectivity services, please contact us today for a quote.

SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions that meet world-class standards for connectivity.

SEACOM is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

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Need internet for your home? Our subsidiary, WonderNet, brings fast and cost-effective broadband internet to all Africans with a fibre-to-the-home offering.