Ensure continuity with SEACOM’s backup connectivity service

As businesses move more into the cloud and rely on digital technologies for seamless customer and workflow experiences, backup connectivity is essential for the smooth running of business operations. Any disruption to primary internet connections can result in significant downtime and financial losses.

Backup connectivity ensures that even if primary or secondary connections fail, enterprises can quickly reroute the network to an alternative connection. This improves business continuity and enhances overall reliability.

SEACOM Business offers a backup connectivity service to improve redundancy in enterprise network infrastructure. Redundancy helps to mitigate the risks associated with a single point of failure. If one or more connections fail, the backup link will seamlessly take over to ensure that critical business functions remain operational. This helps enterprises maintain a high level of services for their customers and supports remote work and mobility.

Backup is essential in enterprise network architecture

The remote work trend has emphasised the importance of high-level backup connectivity. With teams working from various locations and using cloud-based tools and services, uninterrupted connectivity is essential for maintaining productivity. With a secure and highly reliable backup connection, employees can stay connected, have access to essential resources and collaborate effectively no matter where they are located.

Any prolonged downtime or service disruptions not only affect internal operations but also impacts customer satisfaction and reputation. Downtime can mean a loss of business opportunities. Having a solid backup system in place allows businesses to maintain a positive client experience, preserve customer loyalty and brand reputation.

By investing in robust backup connectivity solutions, enterprises can minimise downtime, mitigate risks and ensure the smooth running of operations even when unexpected disruptions occur.

Backup connectivity with SEACOM Business

SEACOM Business offers backup connectivity as an add-on service to their enterprise connectivity solutions. South African businesses benefit from an integrated solution that is designed to support the entire network architecture, from core networks to regional networks and last-mile connectivity.

Microwave backup with SEACOM Business provides an additional layer of redundancy that enhances digital operations and mission-critical applications. Should downtime occur, staff can continue working without interruption. even when primary or secondary links become non-operational due to maintenance, vandalism or unforeseen disruptions. This backup link reduces and mitigates network failure risks, creating true seamless connectivity for users.

Benefits of SEACOM Business backup links

SEACOM Business offers multiple backup options, including point-to-point or point-to-multipoint failover. Depending on their requirements, enterprises can design their backup solution in alignment with their digital ecosystem and business goals. For example, voice traffic can be prioritised and an optional voice VLAN can be engineered to support voice traffic when downtime arises.

This bespoke solution is what sets our backup solution apart from competitors. With SEACOM Business backup, there is no fair usage policy and the system is unshaped with no rate limit for any protocols. Bandwidth options from 10 to 100 megabytes per second give enterprises the flexibility to choose a backup speed that meets their specific requirements.

The cost of downtime from lost productivity and revenue can be detrimental to the bottom line. As such, having an effective backup solution is a business priority and offers an excellent return on investment. Through increased reliability and improved redundancy, businesses can ensure continuous operations that are enhanced through a resilient and responsive network.

With SEACOM Business, enterprises benefit from automatic failover. This means that backup systems kick in immediately so that businesses business operations continue as usual, despite disruptions to normal network connections.

As industry leaders, SEACOM Business can support enterprises through their managed services. With continuous link management and monitoring, the team at SEACOM Business becomes an extension of the in-house IT team, providing support with all technicalities.

As businesses become increasingly reliant on cloud-based systems, a backup link ensures that all employees have continuous access to critical data and systems. Customers have a seamless experience even when systems experience planned or unexpected downtime. Business continuity is ensured with a robust and integrated backup system that fits into any enterprise digital ecosystems. For more information or to get a quote, email us at marketing@seacom.com or leave us a message.

SEACOM operates Africa’s most extensive network of information and communications technology (ICT) infrastructure, including multiple subsea cables and secure internet connections tracing both sides of the continent. This is partnered with broad terrestrial fibre networks in Southern and East Africa, extending services to these regions.

Today, SEACOM provides holistic ICT solutions covering connectivity, cyber security, cloud, smart networking and communication products that provide African businesses with the necessary building blocks to deliver world-class solutions to their clients. We are privately owned and operated, making us agile and adaptable to the needs of our customers.

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