Why combine edge computing with cloud infrastructure to maximise efficiency

Many companies have adopted a hybrid approach to computing, combining cloud infrastructure with edge devices. This strategy delivers several benefits from both methods and creates a resilient and reliable computing system that is ideal for growing businesses or those that have established remote and hybrid work environments.

Edge computing combines certain aspects of centralised systems, whether it’s a cloud-based environment or an on-premise data centre, along with a distributed architecture where end devices are located on the edge of the network. These end devices can still be used to collect, process and analyse data locally.

Traditional computing architecture is neither customer- nor user-centric as data from edge devices is usually stored in a remote database for processing and analytics. It takes data away from the source and introduces slight delays in the processing and analysis, which may also be context-sensitive and lead to incorrect interpolation.

Hybrid computing enables data efficiency

Businesses tend to place an emphasis on customer and revenue data but useful insights can also be gained from data that is collected at other points, even before a customer is onboarded. This data normally comes from edge devices, which are the first port of call at the start of the customer journey.

This information can be collected and analysed by an intelligent CRM system to improve efficiencies and show the business how it can improve customer service and retention. An exceptional user experience is vital for winning prospective customers and holding on to them.

Edge computing can make this possible when connected to a hybrid environment as it allows data to be analysed in real-time. This enables quick insights and responsiveness which improves data efficiency and the customer experience.

Edge computing combined with the cloud

Neither environment can completely replace the other, so when used in combination, it creates a centralised and distributed architecture that supports remote devices in a complementary manner. A hybrid architecture will improve operational efficiency and access to data and information for employees.

It brings out the best of both worlds, such as on-demand, scalable resources that are secure and delivered timeously. This improves the user experience and enhances a company’s responsiveness and agility.

This integrated computing environment can meet enterprise reporting needs and improve archiving and data retention. It also makes it easier to adhere to legal requirements for data security and best practices.

While edge devices are connected to the central backbone in the form of the cloud environment, they can also perform tasks remotely and independently. This makes edge devices less reliant on network connectivity to perform certain functions of day-to-day business. If there is a network outage in a hybrid system, the end devices are not as heavily affected.

Which industries benefit from hybrid computing

Many companies in various sectors can benefit from hybrid computing systems, including retailers, security specialists, telcos and healthcare providers. The use cases for hybrid computing systems are compelling and businesses, both large and small, are reaping the benefits of edge and cloud computing.

It allows companies to collect, process and analyse data instantaneously to deliver real-time insights. This is beneficial to the company and its customers. Seacom offers various connectivity and cloud services for companies in South Africa. For more information about these services or to get a quote, email us at marketing@seacom.com or leave us a message.

Seacom owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

Seacom is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

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