Join us at Seacom

The successful candidate will report to the Global Sales Executive and will be responsible for, inter alia, the following:

Key Responsibility: Focused Customer/Territory Engagement Management for Seacom

Core Tasks:

• Gain a thorough understanding of the Customer/Territory and competitive landscape
• Develop & own the Strategic Account Plan for the Customer/Territory
• Define key goals and sales targets per Customer/Territory
• Maintain accurate forecasts & sales reports in Salesforce.com

Key Responsibility: Generate Sales Revenue (Net Cash Flow) for Seacom against agreed targets

Core Tasks:

• Generate sales opportunities within defined Key Customers/Territories
• Achieve monthly targets for new orders, revenue, GP and collections
• Responsible and accountable for deals, sales revenue and profitability (net cash flow)
• Responsible and accountable for building and managing key customer relationships to secure Seacom’s existing and future sales revenue with specific clients
• Grow wallet share by positioning existing and new products including AI, FWA, IPT, IPL, NLD
• Drive retention and churn mitigation with proactive renewals, price strategy and reviews
• Ensure management of customer payments (Debtors days) in collaboration with Credit Control
• Monitor competitive activity and respond with differentiated value propositions and defensible commercial strategies
• Inform product roadmap with market feedback; craft business cases with Finance and Product to support investments

Key Responsibility: Own Key Customer Relationships on behalf of Seacom

Core Tasks:

• Responsible for relationship strategy and coordination of Seacom contacts with the client in alignment with the client relationship strategies
• Lead complex, cross-border deal negotiations (IRU’s, leases, capacity trading)
• Identify key decision makers at the highest levels of the client organization (owners, board, CXO) and manages the involvement of Seacom management in dealing with those
• Build and maintain personal clients’ relationships
• Ensure the first invoice is submitted to the customer
• Coordinate high-quality service delivery and customer experience across pre-sales, provisioning, operations and billing; resolve escalations end-to-end
• Ensure commercial governance and compliance: credit terms, order forms/MSAs, legal T&Cs, export controls/sanctions, and internal approval policies
• Carry out all other reasonable and lawful instructions and generally doing all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper and efficient rendering of the services for the purposes contemplated by this role

Carry out all other reasonable and lawful instructions and generally doing all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper, and efficient rendering of the services for the purposes contemplated by this role.

EDUCATION:

• (Preferable) Degree/Diploma in Marketing or Business Management or equivalent from recognized Tertiary institution

SKILLS, KNOWLEDGE & EXPERIENCE

• Sales Methodology (MH, LAMP etc.)
• Complex “Deal Negotiation” Skills
• Strategic Thinking
• 10+ years’ experience in B2B Telecom Sales with 5+ years at a senior level
• Proven track record closing complex deals
• Key Account Management at operational & CXO engagement level
• Strong relationships across the Telecoms industry
• Ability to build strong internal and external relationships at all levels
• Understanding of Sub-marine, Terrestrial & Telecommunications market & technology
• Ability to draft business cases for deals - commercial & technical solution
• Basic Financial Accounting (CAPEX, OPEX, TCO, NPV etc.)
• Knowledge/Experience in Telecommunications industry

REQUIRED KEY COMPETENCIES/ATTRIBUTES:

• Professional Expertise
• Adaptable
• Proactive
• Customer & Partner Focused
• Influences and Energizes others
• Accountable for Results
• Cross Cultural Competence
• Collaboration and Teamwork
• Resourceful
• Excellent verbal & written communication skills

Interested people should please submit an updated and condensed CV by clicking Apply Now.