What is the true meaning of seamless connectivity?

High-speed web access with minimal delays is essential for any modern enterprise. The rapid shift towards digitisation means that efficiency, productivity and cyber security are reliant on true seamless connectivity.

What constitutes true seamless connectivity?

What exactly does it mean to have true seamless connectivity? In short, it’s an internet line that allows all digital systems to run at optimal efficiency, without any interruptions or delays due to a slow connection. For employees, it means having instant access to all data and web-based applications, without needing to wait for things to load.

For high-tech businesses that operate on Internet of Things (IoT) technologies, this means experiencing true seamless connectivity with real-time data insights. For the customer, it means being able to access a company’s online portals or web pages, no matter how many others are accessing these sites at the same time.

How does SEACOM Business provide true seamless connectivity?

For connectivity to be truly seamless, businesses should look for a connectivity provider that offers a symmetrical networking model. SEACOM Business provides world-class connectivity through ultra-fast fibre-to-the-business (FttB). Symmetrical fibre means that upload and download speeds are the same. Through a streamlined network layout, our lines are uncontended, meaning that our customers do not share their bandwidth with others.

With SEACOM Business, organisations can enjoy a direct line to an extensive fibre optic network that connects all major towns and cities in South Africa, as well as to other African countries. SEACOM has capacity on many diverse subsea cable systems on both sides of the continent, connecting the world to Africa. Our customers benefit from this worldwide network, making us a leading provider of internet and ICT infrastructure in Africa.

As your business requirements grow, our networks can handle rapid changes in demand. SEACOM Business provides burstable capacity to allow networks to cater for sudden surges in traffic. For example, e-commerce sites may experience extreme fluctuations in demand at peak times, such as Black Friday or in the lead up to Christmas.

These businesses require true seamless connectivity for huge sales at specific times of the year. Event ticketing sites, similarly, need to be able to handle surges in demand when popular events go on sale. Certain events may sell out in minutes, so being able to handle thousands of requests simultaneously is a key feature of true seamless connectivity.

SEACOM’s Direct Line services offer customers secure true seamless connectivity. With dedicated capacity, enterprises can enjoy a low latency connection that is designed to meet their specific requirements. Scalable point-to-point transmission connectivity is a key feature of our Direct Line service.

Our offer of true seamless connectivity is supported by a 24/7 help desk and continuous network monitoring service. These value-added benefits contribute to an excellent customer experience. A dedicated team offers organisations peace of mind that any issues or queries related to their internet connection will be dealt with swiftly.

What are the benefits of seamless connectivity?

There are a number of key benefits to true seamless connectivity:

• A reliable network that enhances innovation and speeds up the time to market (TTM); products and services can be conceptualised and released into the market more quickly. Seamless connectivity accelerates product innovation in response to customer demands.
• Increase productivity with reduced downtime. True seamless connectivity supports smart manufacturing, accelerating business and Industry 4.0.
• Improved operational control, enhanced efficiency and greater quality control.
• Integration with legacy systems and hybrid architectures.
• Real-time insights. True seamless connectivity improves operational insights (which is critical for data-driven organisations), cloud-based analytics, real-time monitoring and analysis.
• Becoming a digital-first organisation that can respond to evolving customers’ needs with agility.
• Enhanced network security. Having a seamless connection protects business, employee and customer data. With this type of connection, cloud-based security is always-on and networks are backed up in real-time. It also offers real time analysis and monitoring of networks, drawing on up-to-the-minute global threat intelligence.

Does your organisation need seamless connectivity?

The need for true seamless connectivity has become a business imperative for many industries. Financial institutions that offer banking and investment services need to offer their customers uninterrupted online services. If a customer cannot access their online financial accounts, this may raise concerns related to cyber security. Web-enabled financial services need to be able to handle large traffic flows to provide high quality customer experience.

True seamless connectivity enables companies to run their networks more efficiently. Cloud computing is reshaping business models. Multi-cloud or hybrid environments make digital ecosystems even more complex. At SEACOM Business, we enable organisations to blend different types of connections. Our tailored solutions ensure that large enterprises can experience true seamless connectivity no matter which networking architecture is in place.

While a fibre connection offers superior speeds, SEACOM Business also has seamless integration with other connection types. Our last-mile technology connects businesses in remote or outlying areas through our partnerships with leading internet service providers. Last mile access gives our customers the ability to connect two local data centres or international points of presence, with flexible bandwidth options.

In sum, true seamless connectivity is required for:

• Large enterprises reliant on cloud-based or hybrid architectures
• Complex networking infrastructures, including last-mile access
• Organisations in e-commerce and banking
• High performance IoT technologies (e.g. in manufacturing and healthcare)
• Remote collaboration through Unified Communication (UC) applications (e.g. Microsoft Teams)
• Call centres
• Data centres

Is your organisation ready to experience the benefits of true seamless connectivity? For more information or to get a quote for our connectivity solutions, email us at marketing@seacom.com or leave us a message.

SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

SEACOM is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

For‌ ‌more‌ ‌information‌ ‌on‌ our internet and voice solutions, ‌follow‌ ‌us‌ ‌on‌ ‌‌LinkedIn‌,‌ ‌‌Facebook‌ ‌or‌ ‌‌Twitter.‌ ‌Keep‌ ‌an‌ ‌eye‌ ‌on‌ ‌our‌ ‌‌news‌ ‌section‌‌ ‌for‌ ‌insightful‌ ‌articles‌ and relevant news stories on African ICT, internet connectivity and our leading cloud and security solutions.

Need internet for your home? Our subsidiary, WonderNet, brings fast and cost-effective broadband internet to all Africans with a fibre-to-the-home offering.