Five benefits of hosted email for business

November 11, 2022

SEACOM_SOCIAL_South_Africa_Five_Benefits_of_Hosted_Email_for_Business

With many providers offering free email services, it could be tempting for businesses to go this route and cut out the cost of hosted email. However, this could leave your company exposed to security threats and storage limitations. Hosted email service providers facilitate the sending, receiving and storing of emails on their own servers, mostly with additional functionality incorporated.

One of the biggest advantages of hosted email is setting up addresses on your website’s domain. Hosted email services gives businesses of all sizes the peace of mind that their electronic communications are highly secure and reliable. As an outsourced solution, enterprises can trust that all digital assets are secure and operating at maximum efficiency.

Hosted email can be an affordable service that eliminates the need for in-house servers and IT support. It gives you peace of mind and allows you to focus on your core business. Why should you consider using email hosting for your company?

Hosted email offers increased security

Online security is a top priority in the business world at the moment. The growth in endpoints leaves corporate networks more exposed to security threats. This is why endpoint security is more important than ever. Securing emails is essential in this regard.

Email hosting services utilise private servers as opposed to the shared server model of free services, such as Webmail. This ensures that no one else has access to your emails. Hosted email solutions also provide extensive malware and spam filters.

This protects your email correspondence from being intercepted and prevents any form of online attack on your email servers. Encryption can prevent your emails from being read by anyone other than the intended recipient.

More control and privacy

With email only hosting, businesses can set up accounts to suit specific needs and preferences - giving them greater control over their data. This means email solutions that are tailor-made for your company.

Hosted email can easily integrate with other tools and allow for the management of multiple email addresses. In keeping with brand consistency and accessibility, hosting packages allow companies to create multiple email addresses as your business branches out and grows.

Hosted email guarantees increased reliability

Since hosted email does not rely on a shared server (as free email services do), it can guarantee more uptime for business services. This is a crucial difference, where public servers can be vulnerable to certain cyber attacks. Businesses have no control over the security implemented with free email services.

Uptime is pivotal in the running of a thriving business, ensuring seamless customer support and internal communication. Hosted email can prevent downtime and lost communications. This can lead to disruption of services, significant financial losses and damage to brand reputation.

More storage space

Where free email services have limited storage space, hosted services offer up-to unlimited space, depending on the package. Storage space for your company’s inboxes is scalable and can be increased as your business grows.

The storage offered on hosted email negates the full-inbox issue, eliminating the need to delete emails that might be required in future. This allows companies to store archives of important communications and data over long periods of time.

Hosted email is more professional

Hosted email allows businesses to create email addresses that incorporate their own domain names. This goes a long way in maintaining a professional image and building brand consistency.

In moving away from the generic address offered by free email services, businesses can enhance their brand and allow their consumers to connect products and services with the company’s name. This cultivates brand recall and familiarity, and allows consumers to readily communicate with different departments in your organisation (e.g., support@yourname.com, or sales@yourname.com).

Email phishing is still a threat to South African businesses, so enhanced email services that deliver advanced threat detection, data leak prevention, archiving and continuity are highly beneficial. This guarantees the security of your communications and allows for full backup and recovery of data in the event of a disaster.

Scalability is another important feature of a growing business. With a hosted email server, you can have your requirements met both in the short and long-term. This could include dedicated customer support, increased storage capacity, or simply adding more addresses to your domain. It is the best option for your primary point of contact with your customer.

Our hosted email for enterprises is a service that delivers email hosting from the cloud. The offering provides a range of mailbox size options and is deployed on SEACOM-owned enterprise-grade infrastructure. We also cater for SME email hosting with a package that covers all the bases. For more information or to get a quote, email us at marketing@seacom.com or leave us a message.


SEACOM owns Africa’s most extensive network of information and communications technology (ICT) infrastructure, including subsea cables and secure internet connections. We offer a diverse range of flexible, scalable and high-quality solutions for businesses that meet world-class standards for connectivity.

SEACOM is privately owned and operated, making it agile and adaptable to the needs of the customer. This makes us the preferred ICT and internet connectivity partner for African businesses and peripheral service providers. We can guarantee high-speed, low-latency and secure internet connections to corporates and small enterprises.

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